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FAQ

How many team members can I invite? orange arrow icon

You can invite up to 2 additional users on the Free plan. There is no limit on team members for the Premium plan.

What is the maximum file upload size? orange arrow icon

No more than 2GB. All files in your account must fit your allotted storage space.

How do I reset my password? orange arrow icon

Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Can I cancel my subscription? orange arrow icon

Yes! Send us a message and we’ll process your request no questions asked.

Do you provide additional support? orange arrow icon

Chat and email support is available 24/7. Phone lines are open during normal business hours.